Accessibility & Privacy Policy
Are You Having Trouble Using our Website?
Our website is designed with you in mind! If you are having trouble using the site, or accessing certain pages, we need to know! We want all of our customers to have the BEST experience possible on our website and on our tours! Regardless of the issue you are experiencing, please call or email us at sales@sipkentucky.com OR 502-698-3502.
Our Privacy Policy
Welcome to Sip Kentucky Bourbon Tours. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, Sip Kentucky Bourbon Tours. By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information: When you register on our site, subscribe to our newsletter, fill out a form, or engage in other activities on our website, we may collect personal information such as your name, email address, phone number, and other details you provide.
Non-Personal Information: We may also collect non-personal information about your visit, including your IP address, browser type, operating system, pages visited, and the time and date of your visit. This information is collected to help us understand how our website is used and improve our services.
Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that track information about your visit to our website. This may include your preferences, login information, and pages visited. You can choose to disable cookies through your browser settings, but doing so may affect the functionality of our website.
Tracking Technologies: In addition to cookies, we may use other tracking technologies such as pixel tags, web beacons, and similar tools to monitor your activities on our site. These technologies help us understand user behavior and improve our content and offerings.
How We Use Your Information
We may use the information we collect from you in the following ways:
- To personalize your experience and deliver content relevant to your interests.
- To improve our website based on your feedback and usage patterns.
- To send periodic emails regarding your account, orders, or other products and services.
- To administer contests, promotions, surveys, or other site features.
- To monitor and analyze website traffic and usage patterns.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Data Security
We take the security of your personal information seriously and implement various measures to protect it. However, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Your Choices
You have the right to access, update, or delete your personal information. You can do this by contacting us at [Your Contact Information]. Additionally, you can opt-out of receiving marketing communications by following the unsubscribe instructions included in our emails.
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Changes to This Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Our Cancellation Policy
If you wish to cancel a tour, you must send an email to sales@sipkentucky.com.
Tours canceled within 30 days of the tour date are not eligible for a refund, but may be eligible for partial credit with a gift card for future bookings.
Tours canceled 31+ days in advance of the tour date will receive a refund minus 25%.
*We try to accommodate everyone the best we can by rescheduling for a different date or holding a credit for a future visit. Please note: these courtesies are based on availability and manager discretion and additional fees may apply.